Hearthen
Serving Montréal, Toronto & Vancouver

Recurring house cleaning in Canada, the same cleaner every time.

Hearthen sends the same bonded, background-checked cleaner to your home every visit. Weekly, bi-weekly or monthly. Flat-rate pricing you can book online in 90 seconds. No quotes, no surprises.

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8,000+Homes Cleaned
👤
Same cleaner every visit
💳
Flat-rate pricing
🛡
$2M bonded & insured
📱
Online booking & billing
$2M+
Liability insured
8,000+
Homes cleaned
Same
Cleaner every visit
48hr
Re-clean guarantee
THE PROBLEM

A different cleaner every week. A different result every week.

The last service sent someone new three weeks in a row. Nobody knew where anything went. The bathroom always got missed. You stopped leaving feedback because nothing changed.

OUR APPROACH

Same cleaner. Flat rate. Online booking.

One dedicated cleaner assigned to your home. Flat-rate pricing shown before you book. Automatic billing. Reschedule online. Your home takes care of itself.

See how it works
How It Works

Eight Ways We Keep Your Home

Hearthen is built around recurring house cleaning with the same cleaner every visit. You book online, we show up on schedule, your home takes care of itself.

Weekly House Cleaning

Recurring weekly visits with the same dedicated cleaner. Best value per visit.

Bi-Weekly House Cleaning

Most popular option. Every-other-week visits, same cleaner, flat-rate pricing.

Monthly House Cleaning

Monthly maintenance visits for lower-traffic homes. Same cleaner every month.

Deep Clean

First-visit or periodic deep cleaning. Includes baseboards, oven, window sills.

Condo & Apartment Cleaning

Smaller-home pricing for condos, apartments and smaller row homes.

Pet-Friendly Cleaning

Extra attention to pet hair, litter areas, and pet-safe product selection.

Move-In Ready Clean

One-time deep clean before you move into a new home. Oven, fridge, inside cabinets.

Recurring Subscription

Auto-scheduled recurring visits. Cancel or pause anytime online.

Inside Our Work

Hearthen Homes Across Canada

Hearthen dedicated cleaner performing recurring weekly visit
Eco-friendly cleaning products in use during standard home service
Kitchen detail during recurring bi-weekly clean
Deep clean first-visit in newly moved-in condo
Pet-friendly cleaning with extra attention to pet hair areas
Bathroom refresh during scheduled monthly service
How We're Different

Six Operational Pillars Behind Every Hearthen Home

1

Dedicated Cleaner

Assigned day one, stays with your home. Consistency is the whole product.

2

Background-Checked

Criminal background check, reference verification, bond on every cleaner.

3

Flat-Rate Pricing

Set price per home size and frequency. Posted online. No hourly games.

4

90-Second Online Booking

Pick size, frequency, time slot. Done. No sales calls.

5

Automatic Billing

Card on file, receipts emailed. No cash, no awkward tip moments.

6

48-Hour Re-Clean

Unhappy with a visit? We send someone back within 48 hours to redo it.

The Hearthen Method

Five Steps. Every Visit.

01

Book

Pick home size, frequency, time slot online. Flat-rate price shown before you confirm.

02

Match

We assign your dedicated cleaner based on neighbourhood and schedule fit.

03

Clean

Same cleaner every visit. Standard clean or deep clean based on your plan.

04

Check

After-clean photo update if requested. Feedback form in your account.

05

Bill

Automatic billing to your card on file. Receipt emailed. No cash, no awkward moments.

4-Level Escalation Framework

Missed visit, cleaner no-show, satisfaction issue — here is exactly what happens, and how fast.

1
Customer Care
< 1 hour

Same-day reschedule or re-clean scheduled

2
Regional Supervisor
< 24 hours

Replacement cleaner assigned if ongoing fit issue

3
Account Manager
< 48 hours

Full review, written corrective plan, service credit

4
Operations Director
< 72 hours

Direct escalation with action plan and refund if warranted

Our Guarantee

Six Commitments That Protect Your Home

Same Cleaner Every Visit

One dedicated cleaner assigned to your home. Surprise replacements flagged in advance.

Flat-Rate Pricing

No hourly billing. Price set by home size and frequency.

Bonded & Background-Checked

Every cleaner vetted, insured, and covered by $2M general liability.

48-Hour Re-Clean

Not happy with a visit? We return within 48 hours to redo the affected area.

Online Everything

Book, reschedule, pause, cancel — all from your account. No phone required.

Eco-Friendly Standard

Eco-friendly products default. Fragrance-free and hypoallergenic options available.

Real Families

Real Results for Real Homes

Before
4
After
0
hours per weekend on cleaning
Dual-Income Family
Problem

Family of 5 was losing 4 hours every Saturday to house cleaning instead of being with the kids.

Solution

Bi-weekly Hearthen visits with the same cleaner. Saturday mornings back. Same cleaner for 18 months running.

Before
3
After
0
cleaning services tried in 2 months
New Parents
Problem

New parents had cycled through 3 services — different cleaner each time, results varied wildly.

Solution

Dedicated weekly cleaner from Hearthen. Same person for a year now. Baby knows her by name.

Before
45
After
5
minutes to book/reschedule
Condo Downtown
Problem

Downtown professional spent 45 minutes on the phone per service change. Frustrating.

Solution

Switched to Hearthen. Reschedule in 90 seconds online. No phone calls in 8 months.

What Families Say

Trusted by Homeowners Across Canada

"

Same cleaner for 18 months. She knows which cabinet is the cat food, which plant needs to be moved, how I fold towels.

S
Sarah M.
Homeowner · Toronto, ON
"

The flat rate is the thing. I know exactly what I pay. No more awkward "what do you think is fair" conversations.

L
Luc T.
Homeowner · Montréal, QC
"

Booked on my phone at 11pm Sunday. First clean Tuesday morning. Easiest house cleaning experience I have ever had.

P
Priya K.
Condo Owner · Vancouver, BC
FAQ

Frequently Asked Questions

Is it the same cleaner every time?+

Yes. When you sign up for recurring service, a dedicated cleaner is assigned to your home. That person is the one who shows up every visit. If they are sick or on vacation, we send a trained backup — but we tell you first, not surprise you.

How is pricing calculated?+

Flat rate based on home size (bedrooms + bathrooms) and frequency (weekly is cheaper per visit than monthly). Shown on the booking page before you confirm. No hourly billing, no trip charges, no extra fees for standard items.

What is included in a standard clean?+

Kitchen (counters, sink, stovetop, exterior of appliances, floor). Bathrooms (tub, toilet, sink, mirror, floor). Common areas (dust surfaces, vacuum carpets, mop hard floors, empty trash). Bedrooms (make beds, dust surfaces, vacuum floor). Standard 2-3 hours for typical homes.

What is a deep clean vs a standard clean?+

A standard recurring clean maintains an already-clean home. A deep clean (usually the first visit or after a long gap) covers everything in standard plus baseboards, inside oven/microwave/fridge on request, window sills, blinds, wall spot-cleaning. Typically 4-6 hours, priced higher than standard.

Do you bring supplies?+

Yes. Eco-friendly cleaning products, microfibre cloths, mops, vacuum. If you prefer specific products for allergies or fragrance sensitivity, tell us during booking and the cleaner brings your preferred supplies.

How do I reschedule or cancel?+

Online in your account, up to 24 hours before the visit. No fees for 24+ hour reschedules. Last-minute cancellations (under 24 hours) carry a partial fee so we can compensate the assigned cleaner.

What if I am not happy with the clean?+

Contact us within 24 hours. We send someone back within 48 hours to re-clean the affected area at no charge. No questions, no push-back.

Certifications & Compliance

Standards We Operate Under

$2M Liability Insured
Bonded
Background-Checked Cleaners
Reference-Verified Hiring
WSIB / CNESST Registered
Eco-Friendly Products
About Hearthen

A House Cleaning Service You Do Not Have to Manage.

Hearthen was started because the biggest complaint about house cleaning services was not the cleaning itself — it was the coordination. Different cleaner every week. Price negotiations over text. In-home quote visits. Awkward cash payments.

Hearthen removes all of that. Same cleaner every visit. Flat-rate pricing online. Automatic billing. Just a clean home.

Learn more about HearthenRead our blog →
8,000+
Homes cleaned
Same
Cleaner every visit
3
Regional teams
48hr
Re-clean guarantee

Want a Home That Takes Care of Itself? Book in 90 Seconds.

Pick your home size, pick a frequency, pick a time slot. Flat-rate price shown before you confirm. First-time customers get a deep clean at the standard-clean rate.

Call (514) 237-6303Free Quote